If you are not 100% satisfied with your purchase, you can return the product within 30 days from the date you purchased it and get a full refund. Any product you return must be in the same condition you received it and with the receipt attached. All items will be refunded if returned within the stated time-frame. This does not apply to faulty or incorrectly supplied goods where your statutory rights are unaffected. If you do receive a Faulty or Incorrect Product, please contact us immediately.

Unfortunately, if you return a Farbotka product, the costs and risks associated with postage are your own. We regret that we are unable to cover return postage costs or refund the original postage charges unless the return is due to our own error, therefore, original postage costs are non refundable.

Returns Process

Simply fill out your Returns Sheet, reseal your package and send it back to the address on your Returns Sheet. It is advisable for you to obtain proof of postage. Once we have received your item(s) we will consider the condition of the goods being returned before authorising refunds or exchanges. After accepting your returned items, we will reimburse the price you paid for your good(s) to your original credit or debit card.

Please contact us at info@farbotka.ie for any further information.